DEWIMED naturally endeavors to avoid complaints at the outset.

And yet, complaints happen once in a while  in day-to-day practice. When they do it is important to ensure a quick, reliable, and professional reaction. Reliability is crucial in any long-term and trustful customer relationship. The certainty that with DEWIMED you have a service partner that is as experienced as it is competent offers you precisely the security that you as a customer can expect in your daily work. We thus see ourselves not just as a supplier, but more generally as a partner to the medical profession.

DEWIMED won't let you down

With DEWIMED you rely on a professional, personal and solution-oriented complaint management:

  • Personal contact
  • Fast response times and problem assessment
  • Worldwide service network
  • Efficient problem solving from repair to product replacement

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